What You can expect from D Plumridge
1) Consultation
A full consultation: we will do our best to fully understand your needs and desires for your new driveway or patio and will make sure that we only offer you the best product fit for your needs from a wide range of alternative products that all have their own strengths and weaknesses. We are totally independent so can offer you the best advice and best of breed products available on the market whether is it natural stone, block paving or aggregates that are needed to fulfil your requirements.
2) Detailed written quote
You have the comfort to know what you are getting as we will always provide you with a comprehensive written proposal for your new driveway or patio, where quotes vary in cost is normaly on specification of work, m2 of area and materials used so please compare. Our quotation includes a detailed specification of materials and work to be carried out so you know exactly what commitments you are making and also what commitments we are making to you. You will also have the option to contact some of our reference sites should you wish to do so for further confirmation on how good our work is.
3) Pre installation survey
Once your valued order has been received (and please note that no moneys are exchanged untill driveway or patio is completed so no deposit) we will book in a time that is suitable to you to complete the work, and the starting point of any installation is for us to complete a pre installation survey which includes a risk assessment and review of this site. At this point if you are available we also like to run through the details of the installation process with you to reconfirm the points of design to ensure your complete understanding and happiness.
4) Installation
You cant make an omelette without breaking a few eggs!!! We will always try to minimise the disruption you experience throughout the installation process and will do our best to ensure any inconvenience experienced is kept to a minimum. We will not cut corners on quality to ensure that you are always totally satisfied with the end result and that you are left with a long lasting, durable and practical aesthetically pleasing result.
5) Post implementation care
We believe in building relationships with all of our customers,we want you to love your new driveway and we also want you to recommend us to your friends and family and if you ever move for us to be the only people you want to call regarding your driveway. As such we offer excellent aftercare service which starts with a post implementation review which gives you an opportunity to feedback any thoughts that you have on your driveway and our service. Most of our installations can be covered by a no quibble guarantee of 5 years that allows you to enjoy your driveway in complete confidence. Contact us for more details about our guarantee scheme.
